Basement Flood Restoration

First, ensure safety - don't enter standing water if there's any electrical risk. Turn off electricity to the basement if safe to do so. Stop the water source if possible (shut off main water, etc.). Then call us immediately. Avoid walking through contaminated water (especially sewage backups) and don't use household vacuums for water removal.

We offer 24/7 emergency response and aim to have a crew on-site as quickly as possible. Time is critical with water damage - the longer water sits, the more damage occurs and the greater the risk of mold growth. Call us immediately and we'll dispatch help right away.

Coverage depends on your policy and the flood cause. Many homeowner policies cover sudden water damage from burst pipes or sump pump failures. Standard policies often don't cover external flooding (heavy rain, rising water). We document everything thoroughly to support your insurance claim and can work directly with your adjuster.

Water extraction typically takes a few hours to a day. However, complete drying can take 3-5 days or more depending on the amount of water, materials affected, and humidity levels. We monitor moisture levels continuously and don't consider the job complete until everything is properly dried to prevent mold.

Prevention depends on the flood cause. Common solutions include: sump pump installation with battery backup, backwater valve installation to prevent sewer backups, interior or exterior waterproofing, improved exterior drainage, and regular maintenance of existing systems. We assess your situation and recommend the best prevention strategy.